About the museum
Facilities and Accessibility
We have no toilet facilities on-site.
The nearest public toilet facilities are in St James’s Park. They are about a four-minute walk way. To locate the toilets, once you are on Chapel Square, turn right outside the gates, down to the traffic lights, turn left across the road into the park, follow the foot path, over the bridge and the toilets are about 50 yards up on the left.
Information on our facilities and museum can be obtained beforehand by emailing email@example.com. Alternatively you can ring 020 7414 3428. If no one is in the office please leave a message on the answer phone and we will contact you as soon as possible.
We give a ‘two-for-one’ entrance fee discount for those with disabilities accompanied by a carer.
The Chapel Square is wheelchair accessible via a ramp from the street level.
The Memorial Garden is also accessible from the square.
The Museum is wheelchair accessible via a staff operated lift. Follow the Blue Badge signs on the square to the lift in the right-hand corner and press the buzzer to request a member of staff for assistance.
Once inside, the museum galleries are all on one level with no stairs. Please note only the admissions desk is not accessible in this way. Staff will be happy to assist you with admission.
A wheelchair is available for use, subject to availability.
There are a number of chairs around the galleries, please feel free to use them.
Blind and Visually Impaired
Guide and Assistance dogs are welcome in the museum.
For those with limited vision we have a number of tunics and bearskins that the Foot Guards available to handle. Please ask.
At present we are unable to provide sound or visual guides for visitors with visual or aural impairments.