Facilities and Accessibility

Toilets

We have no toilet facilities on-site.

The nearest public toilets are in St James’s Park. They are about a 10 minute walk way. To locate the toilets, once you are on Chapel Square, turn right outside the gates, down to the traffic lights, turn left across the road into the park, follow the foot path, over the bridge and the toilets are about 50 yards up on the left. Royal Parks make a charge for use of the toilets.

Information on our facilities and museum can be obtained beforehand by emailing contact@guardsmuseum.org.uk.

Accessibility

Step-Free Access

The Chapel Square is wheelchair accessible via a ramp from the street level.

The Memorial Garden is also accessible from the square.

The Museum is wheelchair accessible via a staff operated lift. Follow the Blue Badge signs on the square to the lift in the rear right-hand corner and press the buzzer to request a member of staff for assistance.

Once inside, the museum galleries are all on one level with no stairs. Please note only the admissions desk is not accessible in this way. Staff will be happy to assist you with admission.

PLEASE NOTE: Our lift is currently out of service. Unfortunately, this is our only accessible entrance. We are working to resolve this issue as quickly as possible. Apologies for the inconvenience.

Seating

There are a number of chairs around the galleries, please feel free to use them.

Blind and Visually Impaired

Guide and Assistance dogs are welcome in the museum.

For those with limited vision we have a number of tunics and bearskins that the Foot Guards available to handle. Please ask.

At present we are unable to provide sound or visual guides for visitors with visual or aural impairments.